Binmap privacy notice

You can use Binmap without an account, and it does not ask who you are. This notice says what is recorded anyway, and why.

Who is responsible

Binmap is run by Rob Software Limited, a company registered in England and Wales with number 16217626. The operator decides how the information below is used. Under UK data protection law, the operator is the controller for it.

You can reach the operator through the contact page.

Usage statistics

Binmap counts how the site is used, so broken or unhelpful pages can be found and fixed. Each record holds:

• The page, and the action taken, eg a search or a bin day lookup
• The time
• The type of device, and the browser's name, language and time zone
• The site that linked you to Binmap
• Whether an ad blocker is on, found by checking in your browser whether it hides a test box
• Two random identifiers kept in your browser, one for the visit and one for the browser

Searches, lookups and your network address

For a search, the record also holds the words typed into the search box.

Your network address is turned into a salted code before it is stored. The address itself is not kept.

For a bin day lookup, the statistics hold the council and the first part of the postcode, eg S10. They do not hold the address.

This is done under the exemption for statistical purposes, in the operator's legitimate interest in keeping the site working. You can turn it off on the cookies page.

Bin day lookups

When you look up a bin day, the postcode and the address you pick are sent to Binmap. Binmap finds the property reference for that address. It then asks your council's website for the dates on your behalf.

Your council's website receives that address from Binmap's server, not from your device.

The dates are kept with that property reference for up to 90 days, so a repeat lookup is quick. Your name is never asked for or stored.

The postcode and address you last used are remembered in your own browser, so the form is filled in next time.

After a lookup, your browser also keeps that address with its bin days, so they show first when you come back. This copy stays on your device. Binmap only sees the postcode and address again when you ask it to check your bin day.

To remove it, use "Forget this address" on the bin day page or the home page, or clear this site's data in your browser.

This is needed to give you the dates you asked for.

Location

If you choose to use your location, your browser shares it with Binmap to find places near you. It is used for that request and remembered in your own browser.

Requests for map data are logged with a salted code for your network address and the map square that was viewed. Each square is about 5 km across. The log exists to detect bulk copying of the map.

Reports about a bin

When you report that a bin is missing or wrong, Binmap does not ask for your name or email address. It stores:

• Which bin
• The reason, and any note you add
• A salted code for your network address
• The time

How bin reports are used

The code is used to count how many different people reported the same bin. A person reviews every report before a bin is removed.

Your browser remembers which bins you reported, so Binmap can show you the outcome on a later visit.

Businesses that list themselves

When you add a business, Binmap keeps what you entered, your email address and a code made from your network address, like the one used for bin reports. The email address is used to confirm the listing, to tell you the decision and to send a link to change it. It is never shown on the site.

The business name, address, opening hours and anything else you choose to add are published on its page.

Messages you send

A message sent through the contact page goes to the operator by email, with the email address you gave. It is used to deal with what you raised and to reply.

Google Analytics

If you agree, Binmap also loads Google Analytics. Google then sets cookies and receives the page address, device details and your network address. Locations, postcodes and addresses are removed from what is sent.

Google Analytics is only loaded after you agree. You can change your choice on the cookies page.

Monitoring and security

New Relic measures how quickly pages and lookups respond, and records errors. It receives technical details of the request and the browser. It does not set cookies.

Cloudflare sits in front of the site to deliver it and to block attacks. It processes your network address to do that.

Who else receives information

These companies process information for Binmap:

• Cloudflare, for delivery and security
• DigitalOcean, for hosting
• New Relic, for monitoring
• Microsoft, for email from the contact page and to businesses that list themselves
• Google, for analytics, only if you agree

Services your browser contacts directly

Your browser contacts CARTO for map tiles, postcodes.io when you search by postcode, and Nominatim when you search for a place name. Each receives your network address and what you searched for.

Some of these companies process information outside the UK, under the safeguards they publish. Binmap does not sell information to anyone.

How long it is kept

• Usage statistics: up to 14 months.
• Map request log: up to 12 months.
• Bin reports: kept as the record of why a bin was changed. They hold no contact details.
• Bin day lookup results: up to 90 days.
• Contact messages: as long as it takes to deal with them, and no more than two years.
• Business listings: while the listing is on Binmap, and up to a year after it is removed or rejected.
• Google Analytics data: the period set in Google Analytics, at most 14 months.

Your rights

You can ask for a copy of information held about you. You can ask for it to be corrected or deleted, object to its use or ask for its use to be limited. Where something relies on your agreement, you can withdraw it at any time.

Binmap does not know who its visitors are. So it may need the identifiers from your browser to find your records. The cookies page shows where they are.

If you are unhappy with a reply, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

This notice was last updated on 3 October 2026. Changes are published on this page.

Last updated: 15 October 2026